TERMS OF SERVICE

Terms of Service

Welcome to The Fan Base. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms, including any additional policies referenced or linked herein.

1. General Overview

This website is operated by The Fan Base. Throughout the site, “we,” “us,” and “our” refer to Fanbase. These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree with any part of these Terms, you may not access the website or use any of our services.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or the legal age of majority in your province or residence, or that you have received parental or guardian consent to use the site if you are a minor.

  • You are using our services in compliance with all applicable South African laws.

  • You will not use our services for any unlawful or unauthorised purposes.

3. Acceptable Use

You agree that you will not:

  • Copy, reproduce, duplicate, sell or exploit any part of the site or its services without express written consent from us.

  • Upload or transmit viruses, malware, or any code of a destructive nature.

  • Attempt to gain unauthorised access to our website or servers.

  • Violate any applicable legislation or regulations, including intellectual property and privacy laws.

4. Product Information and Availability

  • All product details, images, and prices are subject to change without notice.

  • We make every effort to ensure that product images and descriptions are as accurate as possible; however, we cannot guarantee color accuracy across all devices.

  • We reserve the right to discontinue or limit quantities of any product at any time without prior notice.

5. Orders and Billing

  • We reserve the right to accept, reject, or cancel any order at our discretion.

  • You agree to provide accurate, current, and complete billing and delivery information.

  • We do not charge VAT on any purchases made on our website.

For more information on returns or exchanges, please see our Returns and Refunds Policy.

6. Pricing and Modifications

  • Prices listed on our site are in South African Rand (ZAR) and are subject to change without prior notice.

  • We may modify or discontinue any part of the service, product range, or pricing at any time without liability to you or any third party.

7. Optional Third-Party Tools

We may offer access to third-party tools or features that are beyond our control. These tools are provided “as is” without warranties, and your use of them is entirely at your own risk and discretion.

8. Third-Party Links

Our website may contain links to third-party websites or services. Fanbase is not responsible for the content, accuracy, or practices of these external sites. We encourage you to review their terms and privacy policies before engaging with them.

9. User Submissions and Feedback

If you submit comments, feedback, ideas, or other material, you grant Fanbase the unrestricted right to use, reproduce, and distribute such content for any purpose. We are under no obligation to maintain such submissions in confidence or to compensate you.

We reserve the right to remove any content that violates these Terms or South African law.

10. Privacy

Your personal information is collected and processed in accordance with the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy to understand how your data is handled.

11. Errors and Omissions

Occasionally, there may be errors on our site relating to product descriptions, pricing, stock availability, or delivery times. We reserve the right to correct such errors and cancel or refuse orders placed based on inaccurate information.

12. Prohibited Uses

You are prohibited from using the website or its content:

  • For any unlawful, fraudulent, or harmful activity.

  • To infringe on our intellectual property or the rights of others.

  • To upload or distribute viruses or malicious code.

  • To harvest or misuse personal data of others.

  • To engage in spamming, phishing, or data scraping.

Violation of these terms may result in termination of your access to the site and services.

13. Disclaimer and Limitation of Liability

All services and products are provided “as is” and “as available” without warranties of any kind. Fanbase makes no representations or warranties, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

We are not liable for any damages or losses arising from the use of our site, products, or services, including indirect or consequential damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless Fanbase and its affiliates, directors, staff, and service providers from any claim, liability, or expense arising from your breach of these Terms or applicable laws.

15. Termination

We reserve the right to terminate or suspend your access to our website or services at any time, without notice, if you breach any of these Terms or applicable laws.

16. Entire Agreement

These Terms, along with our Privacy Policy and any other notices posted on this site, constitute the full agreement between you and Fanbase. No waiver of any term shall be construed as a continuing waiver of any other term.

17. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved by the courts of competent jurisdiction in Pretoria, Gauteng.

18. Changes to These Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the site after changes are made signifies your acceptance of the updated Terms.

19. Contact Us

If you have any questions regarding these Terms, please contact: